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Walk-In Clinic

Walk-In Clinic for Urgent Medical Conditions

If you are experiencing life-threatening symptoms, please go immediately to the Southeast Iowa Regional Medical Center Emergency Department or call 911.

Walk-In Clinics are a more affordable alternative to emergency care if the injury or illness is not life-threatening. Generally, the Walk-In Clinic offers the same basic services as a primary care provider. It is suitable for sudden health conditions when you can’t wait for an appointment or when other clinics are closed. We have on-site laboratory and X-ray services.

These and other symptoms are evaluated and treated:

  • Allergic reactions
  • Cuts, burns, bites
  • Eye irritation
  • Infections
  • Moderate fever
  • Painful urination
  • Rashes
  • Runny nose, sneezing, sore throat, cough
  • STDs (Fort Madison location only)
  • Sprains, strains, broken bones
  • Vomiting and diarrhea

Patients must be at least 6 months old to be seen at the Outpatient Services Plaza, West Burlington, and at least 3 months old at the SEIRMC, Fort Madison location. Women who are pregnant should seek help from their obstetrician or nurse midwife. Walk-In Clinic providers don’t prescribe or refill pain medicine or long-term medicine. A provider at a primary care clinic or an emergency department may need to see you if you have several or complex health concerns.


  • Monday – Friday: 7:00 a.m. – 7:00 p.m.
  • Saturday & Sunday: 9:00 a.m. - 4:00 p.m.
  • See Holiday Hours below.*

Should I Go to a walk-in Clinic or the Emergency Room?

The Walk-In Clinic is not the same as emergency care, because Emergency Departments handle life-threatening emergencies, but the Walk-In Clinic does not. Learn more about the differences about

Right Care, Right Place, right time


Coverage for Walk-In Clinic services may vary by insurance provider. There is an additional fee for tests. We accept insurance, cash, credit, or debit cards.

  • You will be responsible for the amount required by your insurance plan at the time of your visit.
  • Your care will be billed as an office visit, not urgent care. We encourage you to call your insurance provider to understand your health plan's coverage.
Walk-In Clinic - Southeast Iowa Regional Medical Center, Fort Madison, is a hospital-based outpatient clinic.
  • There are two charges for health care services:
    • Physician services
    • Hospital services
  • Depending on your insurance benefits, this may result in higher out-of-pocket expenses.

*2024 Holiday hours at Walk-In Clinics

  • March 31st Easter - 9 a.m. – 4 p.m.
  • May 27th Memorial Day - 9 a.m. – 4 p.m.
  • July 4th Fourth of July - 9 a.m. – 4 p.m.
  • September 2 Labor Day -9 a.m. – 4 p.m.
  • November 28th Thanksgiving - CLOSED
  • November 29th Day after Thanksgiving - 9 a.m. – 4 p.m.
  • December 24th Christmas Eve - 9 a.m. – 4 p.m.
  • December 25th Christmas - CLOSED
  • December 31st New Year’s Eve - 9 a.m. – 4 p.m.
  • January 1, 2025 New Year’s Day - 9 a.m. – 4 p.m.

Hours are subject to change. Please call the clinic for confirmation.

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