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Compliance & Privacy

At Great River Health we strive to build a culture of compliance, treating others with respect and dignity, using good judgement, and raising concerns when appropriate. Our employees participate in extensive compliance training, so they have the support to do the right thing to protect you and the communities we serve. Guided by our CREDO, policies, regulations, and laws, to deliver quality healthcare while maintaining high ethical standards.

Contact Us

We have multiple ways to contact us if you have a concern or feedback about the care you received. Our number one priority is exceeding our patients and their families’ expectations in all areas of service delivery.

Chief Compliance Officer – Tomi Hagan



Code of Conduct

Our Code of Conduct has been adopted by the Great River Health (GRH) Board of Directors to provide guidance in carrying out daily activities, promoting organization-wide integrity and supporting the organization's commitment to upholding the GRH mission, vision, and values. CODE OF CONDUCT


Great River Health is committed to protecting your privacy and the security of protected health information.

Notice of Non-Discrimination

All persons are treated the same. NON-DISCRIMINATION NOTICE

False Claims Act

We are committed to creating a culture of non-retaliation and non-retribution that promotes prevention, detection, and resolution of instances of conduct that does not comply with federal and state law. FALSE CLAIMS ACT POLICY

Vendor Visitation Policy

Business between the entities of Great River Health and its vendors will be conducted in accordance with the highest ethical standards of the medical and business professions with special attention to the care, sensitivity and safety of patients and staff. All current and potential vendors are encouraged to read our policy. VENDOR VISITATION POLICY

Diversity, Equity & Inclusion

Great River Health is committed to the principles of diversity, equity, and inclusion (DEI). Our DEI program is grounded in the principle that diversity goes beyond visible differences and includes a wide range of perspectives, experiences, and identities. We are creating a culture that embraces all people, without exceptions or exclusions.