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We want to hear from you! If you have questions or comments concerning Great River Health, our services or this website, please contact us. Please allow one business day for response.

To help serve you better:

  • For medical emergencies – Call 911.
  • If you have a non-emergency medical question, please call your primary-care provider's office. Medical information is not provided on this website.
  • For billing questions – Call Patient Financial Services-Patient Billing at 319-768-3625, option 2.
  • To sign up for the patient portal, visit any Great River Health clinic or hospital registration area. Photo identification is required.
  • To change an appointment – Call the clinic or department that scheduled your appointment.
  • If you have question a time-sensitive question, please call Great River Health System at (319) 768-1000.
  • If you have concerns or feedback about patient care, email the Patient Ambassador at or call the Patient Ambassador at 319-768-4906 Monday through Friday between 8 a.m. and 4 p.m. If you leave a message, they will return your call.
  • For additional inquires and concerns, email