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COVID-19

COVID-19 TESTING

Great River Health offers nasal swab COVID-19 testing. Unlike the government-funded Test Iowa program, there is a fee. Insurance may cover the cost.

Testing is available at these locations:

Fort Madison: COVID-19 testing is available at Walk-In Clinic-Southeast Iowa Regional Medical Center, 5409 Avenue O, Suite 120.

Keokuk: COVID-19 testing is available in Urgent Care at Keokuk Clinic, 3285 Main St.

West Burlington: Patients who have primary care providers at Southeast Iowa Regional Medical Center clinics in West Burlington should call their clinic to make an appointment.

COVID-19 testing is available at Urgent Care, 1321 S. Gear Ave.

Henry County: Henry County Health Center clinics in Mount Pleasant, New London, Wayland and Winfield offer COVID-19 tests to patients, who must see a health care provider before receiving a test. To schedule an appointment, call 319-385-6540.

Testing also is available without a health care provider’s order in Henry County Health Center’s Laboratory. To make an appointment, call 319-385-6540. Payment is required at the time of the test. Because tests are performed without an order, they are not covered by government programs like Medicare and Medicaid, and private insurers.

Note about COVID-19 testing for airline travel

There are several types of COVID-19 tests. Airlines require results from specific types of tests for travel. Great River Health offers airline-approved testing. People who need to be tested for airline travel in West Burlington or Fort Madison should contact their primary care provider to be scheduled for the test. COVID-19 tests for travel may not be covered by insurance.

Henry County Health Center’s Laboratory test is airline-approved. To make an appointment, call 319-385-6540. Payment is required at the time of the test.

Other testing options:

  • At-home saliva testing kits are available for pick-up at the Des Moines, Henry and Lee County Health Departments. Please call ahead to arrange for pick-up.
  • Walgreens, Hy-Vee and Wal-Mart sell home testing kits. Availability of supplies varies.
  • Drive-through testing options are available at Walgreens in Burlington, Fort Madison and Keokuk and at Hy-Vee on Angular St. in Burlington. Appointments can be scheduled through their websites.
  • Burlington Community School District students, staff and members of their immediate household can use the Eagle View School-Based Health Center located at Burlington High School. They are open 7 a.m. to 4 p.m. Monday through Friday. Call 319-753-9653 for more information or to schedule an appointment.
  • TestIowa.com

HOSPITAL ENTRANCES & SCREENING

Effective April 18:
Patients and visitors are no longer being screened at entrances. Masks are required -- and provided -- in clinical areas. These areas include:

  • Inpatient units
  • Testing and treatment areas such as Outpatient Laboratory, Diagnostic Imaging, Emergency Department and Day Hospital
  • Clinics

Fabric masks, gaiters, vented masks and bandanas are not allowed.

Masks are not required in nonclinical areas, such as the cafeteria, lobby, and Eastman and Mercy plazas outside of clinics.


MEDICAL RECORDS

If you need copies of your medical records, please call before coming to the hospital. We will give you a pickup time and deliver your records to your vehicle. Hours are 8 a.m. to 4:30 p.m. Monday through Friday.


VACCINE INFORMATION

Southeast Iowa Regional Medical Center primary care clinics offer COVID-19 vaccines. To make an appointment, call your provider.

Vaccines also are available at area pharmacies and county health departments:

Children's vaccines, ages 5 to 11

Children must be established patients, and appointments are required at these clinics:
  • Family Medicine-West Burlington
  • Family Medicine, Mercy
  • Keokuk Clinic
  • Pediatrics-Fort Madison
  • Wapello
Des Moines County Public Health, Burlington, 8:30 a.m. to 4 p.m. Thursdays, appointments and walk-ins are accepted. The telephone number is 319-753-8217.

VISITING RESTRICTIONS

Updated April 18

To better ensure the safety of our patients, staff and visitors, everyone must wear a well-fitted hospital-grade procedural mask while in Great River Health facilities. Fabric masks, gaiters vented masks and bandanas are not allowed. Masks will be provided at screening stations and entrance points. You may wear your own non-vented KN95 or N95 mask.

ALL VISITORS

To protect our patients, employees and community from potential COVID-19 infection, visiting is limited at Southeast Iowa Regional Medical Center.

Visitors must:

  • Wear a hospital-grade procedural mask at all times in patient-care areas
  • Stay home when feeling ill

Outpatients

  • Most outpatient departments -- Only one adult visitor is strongly recommended for adult outpatient appointments.
  • Emergency Department - Two visitors
  • Pediatrics - Two parents or guardians

INPATIENTS

General visiting hours: 8:30 a.m. to 8 p.m.

  • Inpatients may have two visitors each day.
  • Visitors must be at least 14 years old to visit adult patients. This doesn't include obstetrics and pediatrics units.
  • After visiting hours, patients who are being admitted from the Emergency Department may have one visitor for up to two hours to help with completing the patient history and getting settled in the patient room.
  • Inpatients who are having a procedure may have one visitor present during the procedure.
  • Clergy may visit patients. They must wear a face shield over their mask during the visit.

Patients in these situations may not have visitors:

  • Under investigation for COVID-19
  • Isolation precautions, except for restrictive and contact precautions

Area-specific visiting

  • Behavioral Health Unit (West Burlington Campus) - Visiting hours are 5 to 7 p.m.
  • Geriatric Behavioral Health Unit (Fort Madison Campus) - Visiting hours are 4 to 5 p.m. and 6 to 8 p.m. weekdays, and 2 to 5 p.m. and 6 to 8 p.m. weekends and holidays.

Visiting hours don't apply in these areas:

  • End of life when death is imminent - Two visitors
  • Obstetrics Unit - One partner or birth support person; second designated person
  • Nursery and Neonatal Intensive Care Unit (NICU) patients - One birth parent plus one significant other
  • Pediatrics Unit/patients under 18 - Two parents or guardians

Exceptions

Exceptions that require approval for visitation outside of visiting hours by the unit director:

  • Family members may participate in care planning meetings when required.
  • Patient has transitioned to comfort care.
  • Patients with disruptive behavior whose family member is key to their care may have one visitor overnight.
  • Patients who have altered mental status or developmental delays who require a caregiver to help provide safety may have one visitor overnight.

Other special circumstances may be approved by the unit director.


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