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Great River Health System Names Two Service Heroes

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Black and Hurt work at Keokuk clinic

Kathy Black and Donna Hurt are Great River Health’s newest EXCEL Service Heroes. They work at Great River Health-Keokuk.

Criteria for the Service Hero award are based on the health systems’ philosophy of care. EXCEL stands for Enthusiastically friendly, X-ceeding expectations, Caring and compassionate, Energetic teamwork, and Leadership and professionalism.

Black and Hurt worked together to give a coat to a patient who had come to the clinic without one.