Let us Know How Things Went
Recognize a Healthcare Worker
Circle of Excellence
With a donation you can recognize anyone who works at Great River Health for our Circle of Excellence, which provides an opportunity for patients and families to express their appreciation for employees who take extra steps to ensure your satisfaction with our services. The employee will receive special recognition, and your donation will be used by the foundation to improve patient experience. Although your identity will remain confidential, we will share your story to inspire others.
We suggest a gift of $35, but the choice is yours. It isn’t about the size of the gift; it’s about recognizing the people who provide truly exceptional experiences for our patients.
Daisy Award
Nominate someone to be honored with The DAISY Award for Extraordinary Nurses®. The award is part of the DAISY Foundation's mission to recognize the extraordinary, compassionate nursing care they provide patients and families every day.
Concerns or Other Feedback?
Please reach out to our Patient Ambassador team at 319-768-4906 between 8 a.m. and 4 p.m. Monday through Friday or ptexp@greatriverhealth.org.
Patients and their surrogate decision makers have the right to file complaints regarding quality of care concerns or safety issues to the State of Iowa and the Center for Improvement in Healthcare Quality, our accrediting organization.
Iowa Department of Inspections and Appeals
Lucas State Office Building
321 E. 12th St.
Des Moines, IA 50319
Phone: 877-686-0027
Center for Improvement in Healthcare Quality
Centers for Improvement in Healthcare Quality
Attn: Chief Executive Officer
P.O. Box 1540
Mexia, TX 76667-1540
Phone: 512-661-2813
Fax: 805-934-8588