This is the privacy policy for all Great River Health websites.
Effective August 18, 2025.
Click here for the Great River Health Privacy Policy PDF.
This Privacy Policy describes the practices of Great River Health, its subsidiaries and affiliates (referred to as a group as “GRH”) regarding past and ongoing collection and use of information from visitors to our websites and users of our other Internet services and mobile applications (each an “GRH website”).
Before you use a GRH website, you should review this Privacy Policy. Only submit information and use a GRH website if you accept this Privacy Policy and our Terms of Use.
Contents
- Information We Collect and How We Use It
a. Commonly Accepted Practices
b. Cookies
c. Surveys - Third Party Advertisers and Analytics
- “Do Not Track” and Global Privacy Control Signals
- Social Media Interactions and Third Party Links
- Information Sharing
- Information Security
- Children’s Privacy
- Consent to Transfer
- Changes to Our Privacy Policy
- Accessing and Updating Personal Information
- Marketing Emails and Mobile Messages
- Contact Information and Opt-Out Requests
- LISTSERV® Email Lists and Social Media Sites
- Terms of Use
1. Information We Collect and How We Use It
Our Web server automatically collects the domain name and Internet Protocol (“IP”) address for each visitor to our websites. We collect information about the usage of our websites.
GRH also collects information that is about you individually, but that does not directly identify you as you interact with a GRH website (“Non-Personal Information”). The types of Non-Personal Information we collect includes, but is not limited to:
• Products and services viewed
• Internet service provider
• Geolocation data
a. Commonly Accepted Practices
We use Non-Personal Information to improve the usability of our websites and for other business reasons. We or other third party companies also use the Non-Personal Information to provide advertisements and targeted advertisements to you based on the Non-Personal Information.
b. Cookies
Several portions of the GRH websites use cookies. Cookies are small data files that are transferred to your computer through your Web browser. Cookies are used by most websites. We may use cookies, clear gifs, and log file information to: (i) store information so that you will not have to re-enter it during subsequent visits; (ii) provide personalized content and to provide targeted advertising; (iii) monitor effectiveness of marketing campaigns; (iv) record site analytics such as total number of visitors, pages viewed, etc.; and (v) track your entries, submissions and communications. Certain features of our website require cookies in order to function properly.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some GRH website features and services may not function properly if you set your browser to refuse cookies. If you view a GRH website without changing your cookie settings, you are indicating your consent to receive all cookies (that are not related to third party advertisers and analytics providers) from the GRH website. For more information on managing cookies operated by third party advertisers and analytics providers, please see Third Party Advertisers and Analytics below.
c. Surveys
Our online surveys may ask respondents for contact, demographic, and other Personal Information. The ways in which such information may be used or disclosed will be described in the survey materials. We also may use contact information from our surveys to send the user information about products and services of GRH, our affiliated organizations and/or unrelated third parties.
2. Third Party Advertisers and Analytics
This Privacy Policy applies to GRH websites only. We may allow third party ad servers or ad networks to serve advertisements within GRH’s websites. These third party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on the website. They automatically receive your IP address when this happens. They may use other technologies such as cookies, scripting language or clear gifs to measure the effectiveness of their advertisements and to personalize the advertising content you see.
We may use a data analytics firm, such as Google Analytics and Clarity to track and analyze traffic on an GRH website. These companies use cookies and similar technologies to collect and analyze information about use of the GRH website and report on activities and trends. This service may also collect information regarding the use of other websites, apps, and online resources. You can learn about Google’s privacy practices by reviewing their privacy terms, currently found at https://policies.google.com/technologies/partner-sites, and you can opt out of providing analytics by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout. You can learn about Clarity privacy practices available at https://clarity.microsoft.com/privacy.
GRH does not provide any Personal Information to these third party ad servers or ad networks without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out.
3. “Do Not Track” and Global Privacy Control Signals
Note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. When you choose to turn on the “Do Not Track” settings in your browser, your browser will send a signal to websites, analytics providers, advertisements networks, plug-in providers, and other web service providers you encounter while browsing to stop tracking your activity. To find out more about “Do Not Track,” please visit www.allaboutdnt.com.
Global Privacy Control (“GPC”) is a technical specification in your browser settings that you can use to automatically inform websites of your privacy preferences with regard to third
party online tracking. To find out more about and set up GPC, please visit https://globalprivacycontrol.org/#about.
4. Social Media Interactions and Third Party Links
GRH’s websites and publications contain many links to other websites. In addition, GRH and its affiliates may maintain a presence on third party sites such as Facebook® or LinkedIn®. These third party sites may send their own cookies to users, collect data or solicit personal information. GRH is not responsible for the privacy practices or the content of these other sites. Please review each site’s privacy policy to learn about how they may collect or use information.
5. Information Sharing
In addition to the information sharing described elsewhere in this Privacy Policy, GRH shares Personal Information with GRH affiliated organizations and other trusted businesses or persons to perform functions on our behalf. These third parties have access to Personal Information needed to perform their functions but may not use it for other purposes.
In addition, GRH may disclose Personal Information to third parties, but only:
1. to contractors we use to support our business, provided they only use the Personal Information for GRH purposes;
2. to respond to law enforcement requests, where required by applicable laws, court orders, warrants, subpoenas (whether civil or criminal) or governmental regulations;
3. in situations involving threats to the physical safety of any person;
4. in connection with joint ventures with third parties; or
5. as necessary to enforce our rights in connection with a GRH website.
6. Information Security
GRH implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Please understand that no one can give an absolute assurance that information intended to be maintained as private, whether transmitted via the Internet or otherwise, cannot be accessed inappropriately or unlawfully by third parties. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a computer.
7. Children’s Privacy
The GRH website is not intended for children under eighteen (18) years of age. GRH does not knowingly solicit or collect personal information from or about any such children, and GRH does not knowingly market its products or services to any such children. If GRH becomes aware that it has inadvertently received personal information from a User under the age of eighteen (18), it will delete such personal information from its records.
8. Consent to Transfer
GRH is based in the United States and the information we collect is governed by United States law. By accessing or using a GRH website or providing us with any information, you consent to the transfer, processing and storage of your information in and to the United States and other countries, jurisdictions in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.
9. Changes to Our Privacy Policy
GRH may modify this privacy policy at any time, and any change will be effective immediately upon posting of the modified privacy policy. You agree to review the privacy policy periodically to be aware of such modifications and your continued access or use of the site shall be deemed your conclusive acceptance of the privacy policy, as modified. The effective date of the latest version of this privacy policy will be reflected in the date listed above.
If for any reason GRH would like to use the information you have submitted for substantially different purposes other than those outlined at the time you originally submitted your information, GRH will affirmatively request permission from you to use such data for those substantially different purposes prior to using the data.
10. Accessing and Updating Personal Information
You may request access to your Personal Information, corrections and/or deletions of the same by using the Contact Information set forth below. We will use reasonable, good faith efforts to promptly address your concerns, subject to legal retention obligations and legitimate business needs.
When making a request, individual users are asked to identify themselves and the information requested to be accessed, corrected or removed. Please note that there may be circumstances where we are not required to comply with your requests (e.g., if GRH has an ongoing requirement to retain your Personal Information for our own business or legal compliance purposes). We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, would be extremely impractical, or for which access is not otherwise required.
Correcting or removing data is done free of charge to the user unless doing so requires a disproportionate effort. After deleting your information from active servers, copies may remain in our backup system.
Nevada provides its residents with a limited right to opt-out of certain Personal Information sales. Residents who wish to exercise this sale opt-out rights may submit a request to the GRH Compliance Officer at the contact information provided below in Section 12. However, please know GRH does not currently sell data triggering that statute’s opt-out requirements.
11. Marketing Emails and Mobile Messages
You may opt out of receiving marketing e-mails by following the opt-out instructions provided to you in those e-mails. Please note that we reserve the right to send you certain communications relating to your account or use of a GRH website or other GRH services, such as administrative and services announcements. These transactional account messages may be unaffected if you choose to opt out from marketing e-mails. GRH is not liable for informational messages related to your personal health care sent to your personal device.
If you sign up to receive SMS or MMS messages from GRH, you may unsubscribe from any SMS or MMS messages received by replying “STOP”.
12. Contact Information and Opt-Out Requests
We welcome your comments, suggestions, and questions about our Privacy Policy and privacy practices. If you feel that GRH is not following this Privacy Policy, please contact us as follows.
Contact Information:
By email at compliance@greatriverhealth.org
By phone at 319-768-1000
By mail at:
Great River Health c/o Compliance Officer
1221 South Gear Ave.
West Burlington, IA 52655
We also welcome users’ requests not to receive certain forms of communication from GRH and third parties and not to have certain information shared with nonaffiliated third parties. If you prefer that we not disclose your Personal Information to nonaffiliated third parties,you may request us not to make those disclosures (except as required by law) by contacting us as described above. If you elect to opt out of certain disclosures, we may not be able to offer you certain services and products. Please note that Personal Information does not include publicly available information that is lawfully made available to the general public from federal, state or local government records, widely distributed media or disclosures to the general public required by law.
13. LISTSERV® Email Lists and Social Media Sites
GRH may offer opportunities to its members and others to share information and participate in social networking on GRH websites or GRH may participate in social media sites maintained by others. Please consult the privacy policy applicable to the particular website before participating in any social networking or content sharing activity.
14. Terms of Use
If you choose to visit one of GRH’s websites, your visit and any dispute over privacy is subject to this Privacy Policy, including limitations on damages, resolution of disputes, and application of the law of the State of Iowa.