Great River Health-Keokuk Changes Hours, Adds Visitor Restrictions

Great River Health-Keokuk has made changes in its ongoing effort to prevent or reduce transmission of COVID-19 (coronavirus) in the community.

Patients who have symptoms of the disease – cough, difficulty breathing or fever – will be seen by a health care provider in a designated area of the clinic. Everyone, including staff, is screened before entering the building. Patients with symptoms will be given a mask.

Clinic patients may not be accompanied by a visitor except:

  • Patients under 18 may have one visitor who is a parent or guardian.
  • Patients requiring special assistance may have one visitor or guardian.

Urgent Care’s temporary hours are 8 a.m. to 5 p.m. Monday through Friday, and 9 a.m. to 4 p.m. Saturday and Sunday. Primary care services are available by appointment from 10 a.m. to 2 p.m.

It is recommended that people with respiratory symptoms or fever call Great River Health’s 24-hour call center before coming to the clinic. The telephone numbers are 800-871-3313, toll-free, or 319-768-1009. The call center is staffed by registered nurses who can answer questions about respiratory symptoms and potential exposure to the illness.

People with symptoms that are tolerable are encouraged to remain at home and self-quarantine for at least seven days or until they are fever-free without medication and have no symptoms for three days.

“Our top priority is protecting our patients and employees, and providing accurate information to our community,” said Matt Wenzel, president and CEO, Great River Health.

To get other accurate information, visit GreatRiverHealth.org or dial 211 to call the Iowa Department of Public Health.