West Burlington, Iowa, May 9, 2018 – Jimmy Eads, Nutrition Services,
has been named an EXCEL Service Hero at Great River Health. The
health system recognizes employees who demonstrate actions that extend
beyond routine, expected employee behavior.
Criteria for the service hero award are based on the health systems’
philosophy of care. EXCEL stands for Enthusiastically friendly, X-ceeding
expectations, Caring and compassionate, Energetic teamwork, and Leadership
Eads was nominated for continually exceeding customers’ expectations
while working on the grill in Great River Medical Center’s Cafeteria.