Taylor Rice, Women and Family Center, has been named an EXCEL Service Hero
at Great River Health. The health system recognizes employees who
demonstrate actions that extend beyond routine, expected employee behavior.
Criteria for the service hero award are based on the health systems’
philosophy of care. EXCEL stands for Enthusiastically friendly, X-ceeding
expectations, Caring and compassionate, Energetic teamwork, and Leadership
Rice helped a pediatric patient write a list to Santa and fulfilled the
little boy’s modest wish list.