Great River Health System Names Two Service Heroes

Black and Hurt work at Keokuk clinic

Kathy Black and Donna Hurt are Great River Health’s newest EXCEL Service Heroes. They work at Great River Health-Keokuk.

Criteria for the Service Hero award are based on the health systems’ philosophy of care. EXCEL stands for Enthusiastically friendly, X-ceeding expectations, Caring and compassionate, Energetic teamwork, and Leadership and professionalism.

Black and Hurt worked together to give a coat to a patient who had come to the clinic without one.