Jean Eberhardt, Great River Clinic-Mediapolis, has been named an EXCEL
Service Hero at Great River Health. The health system recognizes
employees who demonstrate actions that extend beyond routine, expected
employee behavior.
Criteria for the service hero award are based on the health systems’
philosophy of care. EXCEL stands for Enthusiastically friendly, X-ceeding
expectations, Caring and compassion, Energetic teamwork, and Leadership
and professionalism.